AS of today June 7, 2020, Quickbooks POS v 18 will not run on the latest Microsoft Surface Pro X with the Q1 Processor.
After 2 weeks troubleshooting a POS on a Surface X could not get the POS engage properly.
Returned the Surface Pro X to the store and got a replacement. Did this just to discard problem with my Surface Pro X unit. But second unit showed the same issue. The application fails to run a Make Sales function and returns a Get Stuck message.
Finally, returned the machine and replace it with a Surface Pro 7. This is the older model uses the Intel processor . In this machined, the POS ran flawless. Detected the server POS very fast.
https://quickbooks.intuit.com/learn-support/en-us/install/re-qb-pos-v18-error-point-of-sale-got-stuck-for-a-second-and-did/01/591117/highlight/false#M23875